Support

How can we help?

Tell support what isn't working, and they will get back to you by email. Many answers are already waiting in the help articles.

Remote assistance: the app

For support right on your screen: download the app, open it, sign in with your bimover account. When our support wants to join, all you do is confirm with “Allow”. The app installs itself (no administrator rights needed) and keeps itself up to date.

for macOS Latest version
Download

macOS 13 or newer · signed & notarised · no admin rights needed · all versions

Status of your report